Translation
To ensure that the needs of our customers are met, we now provide an interpretation service.
Thanks to the latest technology, we can now translate from English into more than 150 languages within 35 seconds by using telephone based interpreters.
Whenever the need arises for interpreting skills, we can simply call a special number. Within moments a professional interpreter is available via a 3-way conference call, and they can even help us identify the language needed. We control the conversation, and the interpreter relays it concisely and accurately.
In face-to-face situations, the service can be used with a speaker-phone or by passing the handset back and forth.
Posters are available in our reception area to help identify the assistance required and our customer service staff are trained in use of the service.
We can also offer translation of information leaflets into your preferred language on request.